Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Delta Tours & Travels collects, uses, and protects your personal information.
Data Protection
We implement security measures to protect your personal information from unauthorized access.
Transparency
We clearly explain what data we collect and how we use it for providing our services.
Your Rights
You have the right to access, correct, or delete your personal data at any time.
1. Information We Collect
Personal Information:
- Name, contact details (phone number, email address)
- Pickup and drop locations
- Travel dates and times
- Payment information (processed securely through payment gateways)
Automatically Collected Information:
- IP address and device information
- Browser type and version
- Pages visited and booking history
- Location data (with your permission)
2. How We Use Your Information
- To process and manage your taxi bookings
- To communicate booking confirmations, updates, and changes
- To provide customer support and resolve issues
- To improve our services and user experience
- To send promotional offers (only with your consent)
- To comply with legal obligations and prevent fraud
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
- Drivers: Necessary information to fulfill your booking
- Payment Processors: Secure payment processing
- Legal Authorities: When required by law or to protect our rights
- Service Providers: Companies that help us operate our business
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Booking records are typically retained for 3 years for accounting and legal purposes.
6. Your Rights
- Access: Right to know what personal data we hold about you
- Correction: Right to correct inaccurate or incomplete data
- Deletion: Right to request deletion of your personal data
- Objection: Right to object to certain data processing activities
- Withdraw Consent: Right to withdraw previously given consent
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically.
11. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Delta Tours & Travels
Trichy, Tamil Nadu
Email: deltatoursandtravels@gmail.com